(706) 675-3358 | Contact Us
Responsibly Serving Heard County's Water Needs Since 1984.
Reporting a Problem?
Anything you need, we're just a click away.
Heard County Water Authority Board of Directors are appointed by a governing process. Two Directors are appointed by the Heard County Council. Two Directors are appointed by Franklin City Council and one Director is appointed At Large.
Heard County Water Authority consists of four separate departments and facilites. Please select a department below and Meet Your HCWA Team!
WHO WE ARE
Call or Email Customer Service!
Meet our Leaders
Meet Your HCWA Team!
March 15, 2017
Conditions in Heard County have improved, and the Drought Response has been changed from a Level 2 to Level 1. Under a Level 1 Drought Response, this schedule allows outdoor water use year-round between 4:00 p.m. and 10:00 a.m.
There are no restrictions on the following:
Everyone is encouraged to continue practicing water conservation.
More water conservation information is available at:
CodeRED Alert System
The Water Authority has partnered with Heard County Fire and Emergency Services to provide our customers with access to a notification system that advises residents of issues such as boil water advisories, main leaks, or other issues in their area. Please click the CodeRED logo link below to sign up today.
2010 Annual Water Quality Report
2011 Annual Water Quality Report
2012 Annual Water Quality Report
2013 Annual Water Quality Report
2014 Annual Water Quality Report
2015 Annual Water Quality Report
Sanitary Survey Report
Stay in Touch.
• On December 23rd - open Board meeting.
An act of the Georgia General Assembly created the Franklin-Heard County Water Authority on February 6, 1984. This act was amended to change the name of the Authority to the Heard County Water Authority was approved March 22, 1989. The Heard County Water Authority is not a department of the Heard County but an independent authority. The five person Board is comprised of two members appointed by the City of Franklin, two appointed by the Heard County Board of Commissioners, and one member is elected by the four current HCWA Board members. The Board serves for 4 years and the terms are staggered. The reason behind utility authorities being created by the State of Georgia Legislature was to keep local politics out of the decision making process for rates and other matter with regard to the operation of a utility.
If you are in need of water service at a new address, please be sure to read our policies for establishing a new account in the document listed below. If you have any additional questions regarding these policies, water rates, or if you are ready to open an account, please contact our office at (706) 675-3358.
Heard County Water Policies & Rates Guide
Below are some useful links regarding water conservation and other information. If you need more information, please contact us, a representative will be available to address any concern or question you might have.
Fill in your details below and one of our team will call you back same business day.